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Email MarketingMarketing AutomationCustomer Retention
Executive Fleet Doubles Repeat Bookings with Email
42% Open Rate & $380K in Repeat Revenue
New York, NY12 monthsCorporate Transportation
42%
Open Rate
Email open rate (industry avg: 18%)
+104%
Repeat Bookings
Increase in repeat customer bookings
+67%
Customer Lifetime Value
Increase in average customer lifetime value
340+
Reactivated Clients
Dormant clients reactivated through campaigns
The Challenge
Executive Fleet had a large database of past corporate clients but no strategy to retain them. They were spending heavily on acquiring new customers while losing existing ones to competitors.
Our Solution
We implemented a complete email marketing system including automated welcome sequences, post-ride follow-ups, loyalty rewards program, and targeted campaigns for different client segments (corporate accounts, event planners, executives).
Services Implemented
Email Marketing
Marketing Automation
Customer Retention
"Email marketing has become our most profitable channel. We're generating $380K in repeat revenue annually from a $2K monthly investment. The ROI is unbelievable."
Jennifer Williams
VP of Operations, Executive Fleet Services
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